For home goods retail

Music engineered for the browse — and measured in the basket.

Home goods customers come in to wander — decor, bedding, kitchen, accents, the items that finish a room. Entuned produces original music tuned to extend the comfortable browse, ease the considered purchase, and make the lifestyle fit feel right. Running 5–50 stores? Start a measured pilot — twelve weeks, no cost, read in your own reporting. Single store? Stream Entuned Free, no card.

The Gap

Browse-driven dwell is exactly where engineered audio earns out.

Home goods retail runs on browse. The customer rarely walks in for one specific item — she walks in to wander, to discover, to add the candle and the throw and the soap dish to the basket she only thought was for the tea towels. Dwell is the load-bearing variable for basket. The customer who lingers in the bedroom section buys from it. The customer who feels rushed walks.

The audio environment shaping that dwell is being delivered by a vendor who has never been in the store, with selection logic built around licensing compliance. Your visual merchandising and floor staffing have a model. The audio doesn’t.

Three places to start

Three places to start, sized to where you are.

Entuned Free

Free, indefinite. Pick Linger from the floor of one store and the catalogue starts streaming through the speakers you already have. Use it as the first look — useful before you commit to a Boost Ideal Customer Profile (ICP) build.

Boost ($99/location/mo)

Music tailored to your single Ideal Customer Profile. For most home goods retailers, that is the customer your visual merchandising is already designed for — same person, same aesthetic register, just specified to the music engine on purpose. About 420 tracks in the first month, refreshed against what holds the floor.

Professional ($399/location/mo)

POS integration. Outcome Scheduling against your traffic profile. Multiple ICPs for stores that draw distinct customer types (the Saturday-afternoon decor browser is a different person from the Tuesday-evening replenishment shopper). Self-improving refinement against your basket and dwell data.

Enterprise

Multi-fleet rollouts across regions. Custom ICP design and brand voice consultation. Performance guarantees where lift can be cleanly measured against your existing reporting. Standard entry shape is a 12-week pilot in matched test and control stores.

Forty years of evidence

Forty years of evidence, focused on the levers that matter for big-ticket retail.

Tempo affects pace through the store.

Milliman (1982) measured slower music slowing in-store traffic flow and lifting sales. The mechanism — tempo affects walking pace — maps cleanly to home goods, where slower pace means more product interactions per visit and more items added to the basket.

Music customers read as theirs moves willingness to pay.

Areni and Kim (1993) found that in a wine cellar, customers chose more expensive bottles — not more of them — when the music matched the customer. North, Shilcock and Hargreaves (2003) found the same prestige-fit effect lifted spend per head in a restaurant. Same product on the shelf, different customer read.

Familiar songs cut perceived dwell.

Yalch and Spangenberg (2000) found that familiar music made shoppers leave 8% sooner. Original music is unfamiliar by definition — that is part of why it works. Catalogue vendors play the songs that minimize complaints. That is exactly the wrong objective for a category that monetizes browsing.

Mismatched music forfeits the lift.

Music that fits the customer category lifts what shoppers will pay; music that clashes gives that lift back (Areni and Kim 1993; North, Shilcock and Hargreaves 2003). Neutral is not the baseline — the audio environment is doing work in the room whether you chose its effect or not.

Get Started

Hear it on your floor.

Running 5–50 locations? Start a measured pilot — twelve weeks, no cost, matched test and control stores, read in your own reporting. Single store? Stream Entuned Free below.

Running 5–50 locations? Start a measured pilot. Single store or just a few? Start free · no card · no time limit. See full pricing →

How It Works · The Science · Pricing · The Financial Case

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