Mood Media alternative

The 20-song loop and the contract you can't cancel.

Mood Media customers describe years of phone tag, written cancellations that don't take, and bills that keep arriving. Entuned is original music we own outright — month-to-month, browser-based, free forever, no credit card.

At a glance

The core trade, in one frame

Mood Media
$17–$40 / mo
per zone
  • Auto-renew, cancel at end of paid period
  • Per-location AND per-zone billing
  • Hardware required or BYOD
  • Catalog music, shared with competitors
vs.
Entuned
Free forever
$0 / location
  • No card, no time limit, no auto-renew
  • One subscription covers the whole location — every speaker in the building
  • Browser-based player, zero hardware
  • Original music, owned outright by Entuned
$17–$40

per zone, per month on Mood. A two-zone store can pay $960/yr for music other brands also play.

Mood Media self-serve pricing, as of 2026-05 · Fundamentals $17/mo · Signature $35/mo · Engage $40.15/mo (per zone, per location)

Credit where it's due

What Mood gets right

Mood Media is the largest in-store audio provider in the world and has been doing this for decades. Three things they do well:

PRO licensing bundled

ASCAP, BMI, SESAC, GMR rolled into the subscription. A single-location operator can play licensed catalog without filing separately.

Catalog breadth

Spans most of what a mainstream retail buyer would expect to hear — for stores that want chart familiarity over identity.

Enterprise field service

Hardware, install crews, and rollout muscle that supports chains at a scale most competitors can't match.

For owner-operators

Where Mood falls short

Five operator-level problems we hear from stores switching off Mood — sourced from Mood's own terms and BBB filings.

Auto-renewing contracts

Per Mood's terms, subscriptions auto-renew, cancellation only takes effect end-of-period, and pre-paid services are non-refundable. Mood terms →

Per-location AND per-zone billing

A store with two zones (front of house + patio, floor + fitting rooms) pays two subscriptions. No published volume discount inside a single store.

Documented billing failures

BBB profile lists a $1,261.57 erroneous bill in Nov 2022 after a Sept 2021 cancellation confirmation, plus a Feb 2024 charge after cancel. Pattern: cancel didn't stop billing. BBB →

No published lift methodology

Mood markets atmosphere benefits, but we couldn't find a published methodology for measuring basket-size or dwell-time lift their music produces in your store.

Catalog music other brands play

If your customer just heard "Brand X's playlist" at the mall before walking into your store, the audio is doing identity work for someone else.

What Entuned does instead

Free forever. Per-location, not per-zone. No hardware. Original music we own outright. PRO-indemnified the moment it plays.

$1,261.57

documented erroneous bill from Mood Media after a confirmed cancellation. The customer's filing is the kind of thing operators tell us they're trying to avoid.

BBB complaint, Nov 2022 · one of multiple cancellation/billing complaints on file

The claims audit

Mood claims behavior. Ask them to measure it.

Mood's homepage promises to "shape perceptions, influence behaviors and prove business results." Their music page says the right sound can "inspire action" and "increase time spent in store." Those are behavioral claims — the same effects the retail research literature documents, and the same effects Entuned engineers for.

Look under the claims and the substantiation is shopper self-report surveys — what percentage of shoppers say music improves their mood — and case studies from other people's brands. Nothing Mood publishes describes measuring what the music did to basket, conversion, or dwell in a customer's stores. The claim is behavioral; the published evidence is a feelings survey.

One question separates the category: what did the music contribute in your stores last quarter? Entuned's answer is a free 12-week pilot across matched test and control stores, read in your own reporting. Ask Mood the same question before your contract renews.

Side by side

Mood Media vs. Entuned

Every cell below is sourced. Where a cell isn't published, we say so.

Mood Media Entuned
Pricing model $17–$40.15/mo per zone (self-serve tiers, as of 2026-05); enterprise by quote Per location: Free $0, Boost $99, Pro $399, Enterprise negotiated
Free tier None published Entuned Free — $0, no credit card, no time limit
Per-location vs per-zone Per location AND per zone Per location (one subscription covers the whole location — every speaker in the building)
Hardware required Mood Harmony player ($139, free on annual) or BYOD via app None — browser-based player at music.entuned.co
Contract terms Auto-renew; cancel takes effect end of paid period; pre-paid non-refundable Free tier has no contract; paid tiers month-to-month
Music type Licensed catalog (same songs other brands play) Original music, owned outright by Entuned
PRO obligation ASCAP/BMI/SESAC/GMR bundled into subscription None — PRO-indemnified the moment it plays (Entuned owns the catalog)
Sales-lift measurement Not published Optional Lift Reports on Pro tier
Will they measure it in your stores? None offered — behavior claims backed by shopper surveys and case studies Yes — free 12-week pilot, matched test and control stores, read in your own reporting
Browser-based playback App and player available; primarily hardware-led Yes — primary delivery is browser
How Entuned is different

What you get when you switch

$0 forever. No card. No auto-renew.

No card. No time limit. No auto-renew. PRO-indemnified the moment it plays.

Music other stores don’t play.

Every track composed for retail use, never appearing in a competitor's store. No PRO obligation falls on you — we own the catalog.

Per location, not per zone.

Sales floor, fitting rooms, patio — one subscription. Always.

No box. No install. Plays in a browser.

Plays in any modern browser at music.entuned.co. Sign up and have audio playing in minutes — no install crew, no shipping.

Reporting that ties music to your numbers.

Tie music programming to actual outcome metrics in your store. We don't publish dwell-time numbers we can't substantiate.

Designed for your customer. Not a catalog.

Tempo, key, lyrical density, energy arc — engineered to your customer's psychology and your sales metric, not a generic catalog.

Full pricing breakdown: Entuned's four-tier pricing · The engineering behind it: how the translation engine works

Common questions

Switching from Mood Media

Can I keep my Mood Media account while testing Entuned?
Yes. Entuned Free is $0 with no credit card, so you can run it in one store as a parallel test while your Mood subscription is still active. We recommend doing exactly that for a couple of weeks before you start the cancellation paperwork on Mood — it makes the comparison concrete and gives you something to point at internally.
Will I owe ASCAP, BMI, SESAC, or GMR if I switch to Entuned?
No, not for music played through Entuned. We compose and own every track in our catalog outright, so there is no PRO obligation passed to the operator for the audio Entuned delivers. If you also play other music in the location (live performers, a personal Spotify account on a back office speaker, etc.), those sources keep their own licensing posture — Entuned only covers what plays through Entuned.
How fast can I roll Entuned out across all my locations?
Each location takes minutes. The player is a URL on a browser-capable device at music.entuned.co. There is no hardware to ship, no install appointment, no field tech. Multi-location operators typically self-serve through app.entuned.co/start and use the customer dashboard to manage all sites from one login. Running 5–50 locations and want a measured read before you commit? The better entry is a free 12-week pilot across matched test and control stores — start a measured pilot.
How do I actually cancel Mood Media without getting billed for an extra period?
Per Mood's terms, cancellation only takes effect at the end of the current paid period, and pre-paid services are non-refundable. Send the cancellation in writing, save the confirmation, watch your card statement for the next two cycles. We've written a more detailed playbook here: Getting out of a Mood Media contract.
Is there a usage limit on Entuned Free?
Entuned Free is a real free tier — no credit card, no trial timer, intended for ongoing use by single-location operators who don't need the deeper customization or measurement of the paid tiers. The differences live in the pricing page; nothing on the free tier expires.
What if my customers expect the songs they hear in mall stores?
That's the right question to interrogate. The honest answer is most of those customers don't consciously notice what's playing — they notice whether it fits the store. Entuned tunes to your customer's psychology rather than chart familiarity, and operators who switch usually report customers describing the store as "feeling more put together," not "missing the songs from the mall."

Hear it on your floor.

Original music designed for your customer and your store, not a generic catalog.

Start a measured pilot Start Free

Running 5–50 locations? Start a measured pilot. Single store or just a few? Start Free.

Read more: Retail Music FAQ · Mood Media alternatives, ranked · Commercial music services compared · Startle alternative